CK Govil, CMD, Activair Airfreight India said, “The single biggest operational problem AI can realistically solve in the next 3–5 years is end-to-end shipment visibility and exception management. Air cargo still struggles with fragmented data across airlines, ground handlers, forwarders, and customs systems. AI can unify disparate data streams, predict disruptions, automate document validation, and trigger proactive interventions—reducing delays, minimising manual follow-ups, and significantly improving on-time performance and customer transparency across the logistics chain.”
