Kamal Jain, Director, Cargomen Logistics says, “India’s customs clearance has seen remarkable advancements over the last 20 years, largely due to digitalisation. Processes are now faster, with reduced dependency on physical documents and presence, thanks to e-governance systems like EDI / E-Office. However, further improvements—such as seamless integration with participating government agencies (PGA) , simplified documentation, faster dispute resolution of interpretation of notification and HSN, and better transparency—can drive even greater efficiency and predictability.”
