Anish Jha, MD, Kuehne+Nagel India, Sri Lanka & Maldives, said, “In 2025, the logistics industry showed that customer focus and collaboration remained the strongest drivers of progress. Companies strengthened agility, trust and visibility to keep supply chains steady in a changing environment. The year underlined that resilience is built through shared intent and strong partnerships, not forecasts. Three themes shaped how organisations navigated the year: Agility to respond and adjust to fast changing market conditions, resilience to manage rising complexity, and trust as the basis of every customer relationship. Agility took many forms, from adapting production and inventory plans to rebalancing transport modes and reviewing sourcing strategies. The adjustments to US tariffs are an example of how companies needed to stay flexible, anticipate cost impacts and ensure continuity across markets. Digitalisation and sustainability also advanced together. AI-led planning, automation, and integrated customs workflows continued to improve reliability and decision making. Companies strengthened emissions visibility, supplier collaboration, and data management as expectations around efficient supply chains grew. These shifts supported an ecosystem that is data driven, connected, and focused on long-term value.”
