Balagopal Balachandran, National Head – Air Freight, FEI Cargo said, “Ensuring cargo safety across the supply chain is not just operational hygiene—it directly impacts customer trust, cost efficiency, and brand reputation. With rising complexities in multimodal logistics, even minor lapses can lead to significant disruptions. Key measures include robust packaging standards, real time tracking, strict SOP adherence, and staff training on handling protocols. Leveraging technology such as IoT sensors and AI-based risk alerts enhances visibility and proactive intervention. Collaboration among stakeholders, regular audits, and contingency planning are equally vital. Ultimately, a safety first culture, backed by data driven decision making, is essential to achieve seamless, incident free logistics operations.”
