We are closely working with our shipping and logistics customers to help enhance their digital agility, while improving productivity and optimising operational costs. We have a strong customer focus & bring a qualitative approach to solutions deployment on time, on budget, says Selvakumar T, Director, Information Dynamics.
Q What trends are you seeing in the logistics industry? How do Indian logistics companies approach modernisation?
The logistics industry has evolved significantly in the last few years and kept pace with technology advancements. It’s perhaps one of those industries where more and more new technologies are increasingly being used for process automation, track and trace and productivity enhancements while constantly driving down operational costs. Trends gaining fast traction include the uberization of freight, coming of age of freight marketplaces, community logistics hubs, innovations in last-mile delivery, mobility enablement, wider integrations of systems (cross-entity) and rising use of RPA, AI/ML etc.
I feel a vast majority of Indian logistics providers are among the more open ones to experiment with emerging technologies that are best aligned to their business objectives. A number of Indian logistics providers are increasingly depending on automation/RPA, AI/ML and analytics as well as IoT to drive the right business impact.
Q How are you helping shipping and logistics customers to improve business resilience?
We are closely working with our shipping and logistics customers to help enhance their digital agility, while improving productivity and optimising operational costs. We have a strong customer focus and bring a qualitative approach to solutions/services deployment on time, on budget.
Our flagship solution for the shipping and logistics industry – Agency & Freight System (AFSYS) and SHIPLOGIX – are an industry leading application that’s empowering the entire value chain of logistics and shipping – starting from carriers, NOVCC, and shipping agencies, all the way to freight forwarders and clearing agents – to improve process efficiencies and end customer experience.
Q How is Cloud helping you change growth orbits?
The pandemic reiterated the criticality of the logistics industry for the world. And those logistics companies that were fairly ahead in their digital journey were the ones best positioned to cater to the unprecedented demand. In such a scenario, only Cloud can help organisations scale fast and accelerate digital journeys, but via a cost-effective OPEX model.
We are helping our shipping and logistics customers transform into digital-first businesses – so they can be highly agile. And for this, a strong Cloud foundation is a prerequisite. A modern, secure Cloud infrastructure is key to remain agile in the wake of current and future business disruptions. Further, the prospect of high performance, low costs and state-of-the-art Cloud security will help our customers to future-proof their organisations.
Q What made you choose Oracle Cloud Infrastructure (OCI) as your preferred Cloud provider?
After trying out a number of popular Cloud providers, we finally decided to go with Oracle’s second-generation Cloud infrastructure for superior price-performance-security benefits. With OCI, we are seeing greater flexibility, scalability and much more predictable/transparent pricing vis-à-vis other Cloud providers. After moving to OCI, we realized 2x improvement in application performance and 30% additional cost savings compared to our previous IT setup. The OCI team is in regular touch with us, from proper Cloud enablement to helping us achieve continued Cloud success.
Q What are your growth priorities? How will tech innovations help you get there?
India, Middle East and Africa are our priority markets currently. In the next 12-18 months, we will be expanding our presence in North America as well. From an innovation standpoint, we will continue to invest in automation, AI/ML, data science and analytics, to help our customers put their data to better business use, leading to
more effective decision-making and help them realise exponential business benefits.
