With Shippigo, companies get the tools for having everything automated – they can integrate their backend via API and monitor the dispatch, delivery, returns. Shippigo also provides warehouse fulfilment services to its clients, says Saurabh Jaitly, Co-founder, Shippigo.
The Indian logistics sector is evolving every year, leaving behind bigger opportunities for merchants to help their customers receive the benefits of the shipping services. The sector is also revolutionising due to the involvement of new-age technologies which are very essential in today’s market. While the pandemic has changed the game for many sectors, logistics companies with AI-enabled platforms are ensuring the business offerings continuously innovate and brace the market with the shipping service optimisation.
Shippigo’s edge
Shippigo is one such brand that works with e-commerce companies and online sellers and helps them take control of their logistic processes. The company provides a plug-and-play solution that enables companies to ship across the world in an instant. It also has integrations available with all the leading carriers and e-commerce enablers like Shopify, Woo Commerce, Magento, and a few more. At a click, orders can be synced and processed with a carrier of choice. Shippigo offers a host of delivery monitoring and customer engagement tools which enable a two-way interaction between the shipper and the customer. We also offer fulfilment solutions in which we host the inventory for e-commerce companies in our warehouse, manage the inbound and outbound activities, pack and dispatch orders received before noon on the same day.
Tech-enablement
With state-of-the-art technology being deployed with proprietary algorithms, we also deliver unmatched performance, keeping you miles ahead of your competitors. We are the complete fulfilment platform that takes the pain out of shipping and makes it more accessible. Today it’s so easy to get online and start selling. But it’s so difficult to streamline and scale the order fulfilment process. You need good tie-ups with logistic partners; an invoice generation software that works with your website; a third-party tool to monitor the deliveries; another tool to update the client about the order status; and once you grow you need a bigger warehouse, packaging staff, warehouse management software. We offer all that on a single platform and get our clients to start with their dispatches in minutes.
Customers expect to be updated about their orders and they want a fast and convenient delivery, rescheduling, and easy returns. This is where Shippigo comes to the rescue. With Shippigo, companies get the tools for having everything automated – they can integrate their backend via API and monitor the dispatch, delivery, returns. Shippigo also provides warehouse fulfilment services to its clients wherein they can store the inventory at our warehouse and we’ll manage the rest. The company also keeps tabs on the inventory and process orders, offers same day dispatch options, handles cross marketplace inventory updates and gives a complete overview of all the shipments in transit, delivered, and returned all on one dashboard.
service offerings
During the pandemic, the company had started with Automated COD verification – verify COD orders before dispatch. COD or Cash on Delivery accounts for approximately 70% of the total e-commerce order volume. The dependency on COD has further increased because of lockdowns and regional delivery challenges. To safeguard the interests of vendors and streamline the processes, Shippigo has rolled out a COD verification module, which allows the vendor toCOD orders based on certain criteria before dispatching them. The company has witnessed a decrease of around 25% in RTOs due to the same.
