K+N invests in eTrucknow to track shipments

To improve efficiency and sustainability, we have invested in transport management system called eTrucknow. It offers visibility to customers to track shipments. We have plans to invest in costs and advanced technology solutions, says Dr. Hansjoerg Rodi, Executive VP, Road Logistics, Kuehne+Nagel, India.

CT Bureau

Could you throw light on the current state of the road logistics sector in India?

Indian road logistics sector is fragmented in nature. At present, it is unorganised. Though many truck operators are operating into a structured and organised environment, the whole logistics sector including MSMEs must work in a structured environment. This is needed with the growing consumer demand. We are today in a fast and vibrant environment as a logistics provider in India.

Will the govt initiatives and policy reforms boost road logistics in the near future?

There are regulatory barriers in India. To operate efficiently and to cut the costs, complex administrative regulatory hurdles need to be resolved.

What solutions and technologies have you adopted to improve efficiency and sustainability?

To improve efficiency and sustainability, we have invested in transport management system for our global operations. This platform provides us real-time data tracking facility and information on the shipments we deliver. Based on that, we have built a solution called eTrucknow-Road Logistics Private Cloud Solution, our suppliers can easily access this platform. It offers transparency and visibility to the customers to track the
shipments. We provide the customers full visibility on cargo that is allowed under our custody.

What is your vision for long-term investment and growth in India?

We have plans to invest in long-term partnerships with suppliers. We will also invest in costs and advanced technology solutions. We will achieve success only if we have people that understand our customers’ requirements and that can be based on technology and a stable partner relationship ensuring good service to our customers.

How do digital solutions streamline processes and bring efficiency?

As a freight broker or freight forwarder our objective is to offer efficiency gains to our customers either by analysing their routings and by optimising that, or by sufficiently consolidating cargoes or shipments into truckloads. This is what we are doing so that customers can concentrate on what they are good at in selling their products or producing their products.

Tell us about the sustainable initiatives taken by your company?

Sustainability is one of the cornerstones in our strategic roadmap for the year 2026. We want to sensitise our clients who use environment-friendly solutions by offering them the best possible solution to reduce the carbon emission and to operate in a more environment friendly way. We offer sustainable solutions for all transport modes across the globe.

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