We increase capacity by improving warehousing, and fulfilment centres near to demand hubs. We use AI-driven demand forecasts and route optimisation to ensure timely deliveries during festive season. We adopt technology to ensure faster and accurate last-mile deliveries, says Sandeep Kulkarni, COO, Allcargo Gati.
CT Bureau
How does the festive season impact your logistics operations and overall capacity?
The festive season brings a surge in demand, leading to an impact on Allcargo Gati’s logistics operations and overall capacity. With a sharp increase in shipments driven by time-sensitive orders from e-commerce and q-commerce players, the company scales up its operations by strengthening its sorting and fulfilment centres, expanding its workforce, and optimising last-mile delivery (LMD) processes.
To meet the festive demand, we enhance infra with advanced technologies such as data-driven route optimisation and expand workforce through additional staffing solutions.
What strategies do you implement to manage increased volumes?
To manage the increased volumes during the holidays, Allcargo Gati implements a multi-faceted approach. The company scales up its operations with advanced infrastructure, such as double deep racking and conveyors, to boost capacity and efficiency. Technological upgrades, including data-driven route optimisation solutions, are adopted to ensure faster and accurate LMD. These strategies help the company
efficiently handle the surge in orders and meet the heightened demand during the festive season.
How do you handle peak season workforce needs for training?
We have ramped up manpower at Allcargo Gati through the engagement of six additional manpower supply services to meet the demand on order processing and delivery during this festive season. We upgraded our sorting and fulfilment centres by adding double deep racking, conveyors, and improved hand-held terminals. It has made operations more digital, increased our capacity, and helped us work more. We have started using data for route optimisation, quickening LMD and making them more effective. These smart upgrades are going to help manage the volumes of the busy season well with maintaining quality in service.
Is there any tools or technology you use to streamline operations during such periods?
At Allcargo Gati, we have implemented many cutting-edge technologies to make sure that our operations run smoothly during the festive season. High-tech tools such as double-deep racking systems, elevators, and advanced hand-held terminals (HHTs) are used at our sorting and fulfilment centres to make the process faster and efficient. We have also digitalised our centres’ processes to cut down on the amount of work that needs to be done by hand to improve accuracy.
We also use data-driven route-optimisation tools to make sure that LMD happens faster, even when the demand is high. This enables us to handle more packages without slowing down or lowering the quality of service. These technologies, along with our capabilities, enable us to manage the surge in demand efficiently, while maintaining operational resilience.
Discuss the changes in your supply chain management practices during the festive season?
During the festive season, we transform our supply chain management over the holidays in order to meet the high demand from e-commerce and rapid commerce. We increase network capacity by improving warehousing, fleet, and fulfilment centre’s proximity to demand hubs. We use AI-driven demand forecasts and route optimisation to assure efficiency and timely deliveries. Our external partners help us maintain operational flexibility and streamline LMD to satisfy expectations for same-day deliveries. These methods provide operations and surge in management.
