We are planning to increase cargo volumes after international flights resumed last month. As the future is bright, experiences gained during the pandemic, whose intensity is lessening now, and consecutive lockdowns will stand us in good stead, says Avinash Razdan, Chief Executive Officer, DCSC.
What are the new opportunities that you are looking forward to in 2022 and how are you planning to implement them?
The restriction on international flights which was imposed by the Directorate General of Civil Aviation (DGCA) is now over. This is the opportunity to get our airlines who are our customers back into full swing as they were performing before pandemic. Lots of our customers who have either stopped operations or reduced the number of flights will certainly accelerate. We need to gear up and take on the cargo volumes that they will deliver to us again. Implementation will not be a challenge as experience gained during COVID-19 and pre-COVID-19 times could be quickly adapted to.
What do you think have been your biggest learning during the pandemic?
The learning was how to be resilient and innovative in challenging times. We learnt how to survive through adverse circumstances and how coming together has helped the industry to bear this terrible onslaught of pandemic. We also learnt the importance of speedy movement of goods; we saw how important it was to make available the medical and other supplies in time to the people who needed them. The safety of our employees was of supreme importance and we are happy that we succeeded. We managed our services and served our customers within the limitations faced by us, both physically and financially.
What is that one thing that needs a change in order for the industry to grow?
All economic activities need to get back quickly on its feet. After having borne the brunt of the pandemic onslaught, I believe the nimbleness of the industry is the need of the hour.
Moving forward, what sectors do you think will grow the fastest and why?
Growth will take place once the system gets back to normal, and all are up on their feet again. Nevertheless, manufacturing, pharmceutical, e-Commerce sectors and delivery services will pick up once people gain mobility and start moving around in the international market. The manufacturing industry will be on the full swing, both imports and exports will go up tremendously. Also, travel and cargo industries will reach greater levels after a long unexpected disruption of two years. Passion, I am sure, will find its way back to the masses.
