e-Commerce is rising trend and we intend to make full use of it. We are also developing our supply chain infrastructure and focusing on handling global volumes. Pandemic accelerated technological ability of several industry stakeholders and it has become a necessity now, says Kamesh Peri, CEO-India, Çelebi Delhi Cargo Terminal Management India Pvt. Ltd.
What do you expect growth in the sector by 2022, if so, how will you make use of it?
In 2019, we realised e-Commerce is a rising trend. Consumers appreciated the convenience and speed it offered. As a result, we are focusing on infrastructure development so that we can continue to provide the customers with as much flexible capacity as possible. We are taking steps to cater to this growth by upgrading our infrastructure to handling 700,000 tonnes of cargo per year. This includes focus on transhipment centres to handle international volumes from neighbouring countries.
How has the pandemic impacted the sector and what has set you apart?
The pandemic impacted the aviation industry on many fronts, including lockdowns, travel curbs, supply chain disruptions, and an attempt to generate revenue from those that remained in service. Speed and adaptability are the new code words that set us apart. Therefore, planning resources and delivering timely service, especially COVID-19 related supplies, was challenging for us. We have worked hard to be a bulwark of supply chains and secured the handling of important medical and industrial goods.
What changes are necessary for the industry to grow?
The industry is currently seeing creation of collaborative partnership models among many stakeholders. As a result, changes in business models and skill sets are required for the industry to grow. Green vehicles, digitally-enabled employees, and technology-enhanced cargo facilities will contribute to a rise in production, operational efficiency, and customer response. Our vision is to see the cargo facility of the future as safe and secure as well as green, automated, networked, and smart.
What areas do you expect growth now after intensity of the pandemic has lessened?
The pandemic in fact, accelerated technology’s ability to drive innovation and coordinate despite working remotely. During these challenging times, IT has assisted Celebi in integrating various technologies into its workflow, infra to strengthen operations and increase employee productivity and efficiency.
Celebi will continue to push the boundaries of technologies such as Blockchain, AI, and IoT as the blueprint for survival. Pharma industry will continue its growth trajectory aided by COVD-19 vaccine deliveries.
