As the logistics industry evolves, the demand for hyperlocal and same-day deliveries has increased with a focus on sustainability and rise of multimodal transportation. To stay ahead, we focus on people, technology and partnerships, says Ketan Kulkarni, Managing Director and CEO, Gati Express and Supply Chain.
CT Bureau
As part of its goals to develop capable business leaders, Ketan Kulkarni, Managing Director and Chief Executive Officer, Gati Express and Supply Chain has been entrusted to lead the firm into the next phase by focusing on sales, operations, customer service and digital initiatives.
This realignment aims at strengthening regional operations, paving the way for deeper integrations along with customer-focused and technology-driven growth.
The company’s leadership transformation symbolises a shift in mindset towards being future-ready and more responsive to customer needs.
“We are on a mission to build a future-ready logistics enterprise — one that is agile, tech-enabled and deeply rooted in customer-centricity. Our ongoing expansion plans focus on strengthening our regional footprint, enhancing infrastructure and embedding technology across the value chain to deliver faster, smarter and more reliable express and consultative solutions,” he said.
“As the logistics industry evolves, we foresee megatrends reshaping the landscape, including accelerated digitisation, demand for hyperlocal and same-day deliveries. To stay ahead, we focus on investing in our people to deliver exceptional value to customers,” Kulkarni added.
“Our leadership transformation,” he said, “is centred on empowering talent, while fostering collaboration, accountability and innovation. We are driving skilling and opportunities for our teams. With a foundation of technology, talent and trust, we are positioned to shape the future of express logistics in India.” The company’s leadership restructuring aims to empower the next generation to take on expanded responsibilities at the national level, fostering a culture where leadership is driven by collaboration, trust, and shared purpose.
The new structure focuses on strengthening core business verticals. Leaders will set the broader strategy, while zonal heads are empowered to execute on the ground enabling quicker decisions, faster responses and localised solutions. Each zonal head brings deep regional insight and is accountable for end-to-end operations and collections.
Their goal — to ensure seamless execution, elevate customer engagement and craft strategies tailored, scalable and tech-driven. This decentralised model firms focus on speed, flexibility and staying in sync with on ground realities. It brings a fresh blend of experience and youthful energy into leadership, creating an environment where new ideas are encouraged, talent is groomed from within and leaders are given room to grow. Since Allcargo Gati steps into its next chapter,
the leadership transformation sends a clear message that it is ready to scale with speed, lead with empathy, and innovate with purpose. Backed with the long-term vision of the Allcargo Group and powered by its pillars of technology, talent, and trust, the company is positioned to shape the future of express logistics in the country.
