Digital transformation vital to enhance efficiency

By fostering alliances, we expand our reach and capabilities, further propelling our growth trajectory. Yet, our unwavering commitment to delivering value to our customers remains our driving force. This approach ensures service, transparency, and assurance in all aspects of the supply chain, says Vir Kotak, Founder, Propelor.

CT Bureau

Tell us about the genesis of your operations in the Indian market?

Factors such as globalisation, complex supply chain networks and evolving customer demands underscore the need for innovative solutions to bolster operational efficiency and address sustainability challenges head-on. It was this recognition in order bridge these gaps that spurred establishment of Propelor. Today, Propelor is a full suite logistics service provider for freight solutions whose purpose is to build momentum for all by making freight future-ready.

At Propelor, we have developed a proprietary digital platform fortified with cutting-edge advancements such as AI, ML and predictive analytics to address challenges such as lack of visibility, inefficient processes, and limited access to accurate information across multi-modal transportation channels.

Propelor grants clients micro-level visibility across the supply chain and enables real-time transit tracking to ensure high cargo visibility and guaranteed delivery times. The company’s data-driven approach not only streamlines operations but also helps anticipates potential disruption and provide personalised customer support. This approach ensures exceptional service, transparency, and assurance in every aspect of the supply chain.

In doing so, Propelor acts as digital version of a traditional forwarder, where the front end and back end of the multimodal global transportation, cutting across different sectors, is digitized, thereby providing businesses of all sizes an accessible and cost-effective path for global goods transportation needs.

This marks the first time in the industry that a platform is democratising access to world-class freight and logistics services through state-of-the-art technology and assured value delivery. Propelor today, represents a new era in logistics, where innovation meets industry expertise to shape the future of freight logistics in India and beyond.

What are the challenges for start-ups in the logistics world?

In the logistics industry, start-ups face myriad challenges demanding deft navigation. Amidst the competitive landscape and regulatory complexities, establishing credibility is paramount. Our industry operates traditionally, relying heavily on manual processes, but the Propelor is leading a change towards digitization. Trust must be earned among businesses that have been operating with traditional norms, therefore, showcasing our USP becomes imperative. Our agility in embracing technological advancements keeps us at the forefront, ensuring we stay ahead of the curve.

However, this journey is not solitary, strategic partnerships and investments play pivotal roles. By fostering alliances, we expand our reach and capabilities, further propelling our growth trajectory. Yet, our unwavering commitment to delivering unparalleled value to our customers remains our driving force. As we continue to navigate this dynamic landscape, innovation remains our guiding principle, enabling us to carve our niche amidst the industry giants.

How crucial is tech and sustainability in today’s times?

In today’s ever-evolving landscape, the intertwining of technology and sustainability stands as the cornerstone of progress within the logistics realm. With an aim to achieve an ambitious target of US$2 trillion in total exports by 2030, the imperative for digitalisation becomes indisputable. This digital transformation is not just a choice; it is a necessity. Key technological innovations such as Artificial Intelligence, data analytics, IoT, and Blockchain are revolutionising multiple sectors, and are set to lead the way forward in each industry. Enhancing the overall costumer experience is going to be a key focus in the coming years, and technology will play a key part in providing tailored and personalised solutions to enable the same. At Propelor, we are harnessing the power of digitalisation, unlocking efficient optimisation and automation capabilities, and driving operational excellence, while meeting the dynamic demands of customers.

With growing environmental concerns, sustainability has become a critical focus for the logistics industry, as they not only mitigate environmental impact but also contribute to cost efficiency and long-term viability. At Propelor, our commitment to sustainability is not merely an option, it is a moral obligation. By embracing eco-friendly practices, we mitigate our carbon footprint and uphold our responsibility to the planet. From optimising routes to reduce emissions to investing in renewable energy solutions for our operations, Propelor is dedicated to fostering a greener, more sustainable future for the logistics industry and beyond. In essence, technology and sustainability are not just trends; they are guiding principles, guiding us towards a future of innovation, efficiency, and environmental stewardship.

What are your expansion plans or projects on the anvil?

As we chart our course for expansion, we remain steadfast in our commitment to unlocking new horizons and driving value for our stakeholders. Apart from plans to scale up operations in the Western and Southern India, we aim to strategically expand across high-growth international markets such as Vietnam, Indonesia, Philippines and Kingdom of Saudi Arabia in the Middle East. We are, therefore, focusing on leveraging technology muscle and operations capabilities for capturing emerging opportunities and strengthening our presence in key regional hubs.

Over the next four years, our company aims to enhance technology investment, prioritise direct integration for cost-effective management, strategically invest in analytics, pursue inorganic expansions mainly through acquisitions, and gear up analytics as a critical driver of decision-making with planned investments. Additionally, we are gearing up to integrate generative AI in our operations, aligning with our vision for future innovation and technological advancement. Propelor is primed to lead the charge into a future defined by expansion, innovation, and enduring success.

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