While India’s infrastructure for cargo movement has significantly improved, there is still room for enhancement. Challenges such as last-mile connectivity, urban congestion and technology integration need to be addressed, says Raghav Singhal, Executive Director, Om Logistics.
CT Bureau
How is the firm adapting to the dynamic business landscape, advanced warehousing solutions and tech innovations to enhance supply chain efficiency and resilience?
As the country continues to experience unprecedented shifts in economies, the industries and environmental challenges, the spotlight on sustainable supply chains and logistics has never been more crucial. At our company, we are closely monitoring monitor the evolving business landscape and have taken proactive measures for adapting and expanding in the context of these changes. These days, customers expect efficient supply chain and logistics solutions. In response, we are addressing this demand through our network of over 750 branches, which provides access to a fleet of 6,000 GPS-enabled vehicles, ensuring swift and secure nationwide consignment movement.
In addition, expectations for Grade A warehouses are another trend and we are equipped to meet these demands. With 25 million sq. ft. of warehousing space, equipped with state-of-the-art material handling equipment and IT systems, we ensure optimal storage conditions and efficient inventory management. As we are expanding our network, we aim to extend our reach and enhance our ability to deliver exceptional service to customers.
Innovations such as route optimisation, geofencing, integrated bar-code management, real-time online track & trace, API integration and process automation for error-free activities at cross-docks have been instrumental in this transformation. These tech breakthroughs have streamlined our processes and reduced manual intervention, resulting in faster, cost-effective and resilient supply chain operations.
Sustainability is a buzzword in logistics. What are the initiatives taken by your firm to promote sustainability?
As a responsible supply chain and logistics management firm, we are committed to environmental sustainability. We have launched several initiatives aimed at contributing to a greener environment. A key focus has been the adoption of environmentally friendly practices, including the use of electric vehicles (EVs) and CNG vehicles to curb air pollution and reduce carbon footprint. Several other approaches were also
initiated, such as installing solar panels in our warehouses, maximising the use of natural light during the day, minimising waste and using recycled materials.
We believe safeguarding our environment is not only our moral imperative but also responsibility. Over the years, we have actively participated in numerous tree-plantation drives as part of our commitment to environmental conservation. Understanding the profound impact of afforestation on biodiversity and climate resilience, we are keen to expand our tree plantation endeavour even further. By doing so, we aim to play a significant role in creating a sustainable environment.
Do you think there’s a need for a skilled workforce in the logistics sector?
Yes. Nowadays, customers expect fast, reliable and transparent delivery services. A skilled workforce ensures these expectations are met by optimising delivery routes, improving inventory management and enhancing customer service. At Om Logistics, we have recognised this critical demand and have implemented several initiatives to address it. A significant component of our commitment to excellence is the Om Institute of Logistics & Supply Chain Management, which successfully conducts various batches and workshops on logistics and supply chain management.
In partnership with universities, we provide specialised education in logistics management. Our Advanced Summer Internship Programme offers students practical learning opportunities, industry-relevant education and training experiences crucial for their professional development. Through these initiatives, students examine supply chain strategies and logistics operations, benefiting from a blend of academic excellence and industry expertise. By learning from professionals, students bridge the knowledge gap between theory and application, developing practical skills and knowledge.
Additionally, Om Logistics prioritises continuous training and development programmes for our employees. By investing in the professional growth of our workforce, we enhance operational efficiency and solidify our position as a leader in delivering reliable logistics solutions across India.
How are govt initiatives such as PMGS, NLP and Make in India benefitting the logistics sector?
The industry is undergoing a change thanks to various government initiatives. To improve linkage and lower logistical costs, Gati Shakti focuses on integrating various types of transportation and improving infra. The NLP seeks to optimise logistical operations through digital integration, infra improvements and standardised processes. Make in India promotes Indian production to enable smooth supply chain integration and distribution across India.
These projects help the industry by enhancing quality and connectivity, which makes it faster to shift goods from one place to another. It cut operational inefficiencies and total logistics expenses by optimising logistical operations and utilising digital technology. For us, these initiatives represent opportunities to innovate and expand service capabilities to meet evolving demands of industries effectively and create a conducive environment for enhancing service quality.
How would you rate Indian infrastructure for cargo movement? Is there room for improvement?
India’s road infrastructure has shown significant improvement over the past decade. It has also modernised its rail network. The country also undertakes port development projects such as Sagarmala and upgrades major airports with dedicated cargo terminals to handle increasing air volumes. These multimodal infrastructure improvements show the country’s commitment in creating an efficient logistics network to support its economy and growing global trade.
While India’s infrastructure for cargo movement has significantly improved, there is still room for enhancement. Challenges such as last-mile connectivity, urban congestion and technology integration need to be addressed. Om Logistics sees the current network favourably, viewing it as a solid foundation for further development and meeting evolving customer needs.
What are your company’s upcoming plans and projects?
The objective of our company isd to become the premier one-stop solution for all logistics and supply chain requirements. Om Logistics will focus on improving efficiency using digital technology and adopting green logistics practices. Infrastructure development will include increasing warehousing capacity and adding more branches to expand geographically. The company will also enhance the customer experience by providing personalised solutions and improving service quality. Strategic collaborations and investment in the workforce will further solidify the position of Om Logistics by ensuring it provides comprehensive, innovative and efficient logistics solutions.
