India is investing in modernising and expanding airports, and aiming to increase cargo handling capacity. The government’s focus on expanding international routes and improving customs procedures also contributes to India’s growing role, says Turgut Erkeskin, President, FIATA.
Ritika Arora Bhola
What do you hope attendees will take away in terms of networking or collaboration opportunities at the FIATA RAP meeting?
This event offers an opportunity for professionals to build meaningful relationships that can last beyond the event. For instance, collaborations between airports, airlines, and logistics providers can lead to efficient operations and resilient supply chains. One example is the recent collaboration between Singapore Airlines Cargo and DHL to establish a seamless digital tracking system, allowing both parties to enhance service levels and improve customer experience. Attendees should leave with an understanding of how partnerships across the air cargo ecosystem—spanning multiple regions and sectors—can help address challenges such as sustainability, efficiency, and technological innovation. Collaborative opportunities are key to tackling the issues the industry faces, and this event provides a platform for such discussions.
How do you think this event will contribute to the air cargo industry’s growth?
The involvement of established and emerging market players will encourage the exchange of ideas and expertise. It is through such discussions the air cargo industry can move forward, adapting to challenges and creating new opportunities for growth. By bringing stakeholders from across the globe under one platform, this event will help shape the future of the sector. It will lay the foundation for a resilient, efficient, and sustainable industry capable of meeting the demands of the modern supply chain.
How do you assess India’s role in the global air cargo market and what opportunities does it have?
India has become a key player in the global air cargo market, with major investments in infrastructure and policy. The country is experiencing rapid growth in both manufacturing and consumption, which increases the demand for air cargo, particularly for high-value and time-sensitive goods such as electronics, pharma and perishable goods.
Opportunities include India’s investment in modernising airports, such as the expansion of Delhi airport, which is projected to increase its cargo handling capacity. The government’s focus on expanding international routes and improving customs procedures also contributes to India’s growing role. For instance, in 2023, India’s National Civil Aviation Policy was updated to boost air cargo by introducing lower landing charges for freighters and facilitating smoother processes for e-commerce companies. However, challenges persist. Airports such as Delhi and Mumbai are frequently congested, which leads to delays in handling and increased operational costs. Also,
labour shortages and varying state-level regulations can complicate operations for air cargo providers.
What advice would you give to smaller and emerging firms looking to collaborate with industry giants?
Smaller firms often bring agility and innovation to the table, which can be beneficial to larger players. The key to successful collaboration is finding niche areas of expertise that complement the capabilities of bigger companies. For example, smaller forwarders can partner with global carriers to handle last-mile delivery or to provide specialised handling services that larger firms may not be equipped for. Small firms should focus on leveraging technology—many emerging players have been successful by adopting innovative technologies early on. A proactive approach to networking, especially through industry events such as this, is essential. Partnerships should be seen as mutually beneficial, where both sides bring valuable resources to the table.
How do you view partnerships between airports, airlines and logistics providers for improving cargo efficiency?
The industry is moving away from traditional silos, and collaboration between airports, airlines, and logistics providers is essential for improving efficiency. For example, the Air Cargo Community Systems in Frankfurt Airport and Hong Kong International have enabled seamless data exchange between these parties, helping streamline processes such as customs clearance, cargo handling, and route optimisation. There is also a growing trend of joint investment in infrastructure, such as shared cargo terminals. The Amsterdam Schiphol Airport has invested in a cargo hub, where airlines and forwarders collaborate to share resources and reduce TATs. Such partnerships are improving air cargo efficiency.
Given the global push toward sustainability, what role does FIATA play in driving this change?
As a sector, there is a collective effort to reduce the environmental impact. A key area of focus is adoption of SAF, which reduced emissions from air travel. Many in the industry are adopting more energy-efficient technologies, including the use of EVs for ground handling and advanced cargo handling systems to reduce emissions at airports. FIATA works closely with industry stakeholders to advocate for sustainable practices and policy reforms. FIATA’s role includes promoting innovation in green technologies as well as encouraging the industry to adhere to best practices that reduce environmental footprints. Looking ahead, FIATA will continue to support the development and implementation of environmentally responsible logistics solutions across the supply chain.
Any emerging trends that you believe will dominate the discussions?
The digitalisation of the industry will dominate discussions at this event. Increasing reliance on blockchain technology for improving transparency and security in supply chains will be a focal point. Maersk and IBM have launched blockchain-powered solutions that allow for secure and real-time tracking of goods throughout their journey. AI and automation are becoming central to the industry, with companies such as DHL using drones for inventory checks and autonomous vehicles for ground handling. These technologies promise to reduce human error and improve efficiency, making the supply chain more resilient. E-commerce will also be a central topic, as businesses seek faster and reliable air cargo solutions to meet the growing demand for express shipping, particularly considering the ongoing boom in online shopping. These trends will dominate because of their current relevance but also because of their potential to shape the future of air cargo.
Despite disruptions and geopolitical challenges, how should forwarders gear up in a volatile market?
In a volatile market, forwarders must be agile and ensure a resilient logistics supply chain. A good example would be the way some forwarders have already started adopting dynamic pricing models to respond to fluctuating demand and costs. Success lies in fortifying relationships across the supply chain. For instance, forwarders working closely with airlines, ports, and customs authorities can offer resilient services, ensuring quicker adaptations to disruptions. Investing in data-driven solutions is essential.
